2016 Residential Service Agreements: A Benchmarking Guide (2016)

2016 Residential Service Agreements: A Benchmarking Guide (2016)

You know that residential service and maintenance agreements (SMAs) are important to your business, but do you know how they fit into your bottom line and where they actually impact your overall revenues? ACCA has gathered data from contractors that will offer you statistically significant answers to questions you have on a very important part of your daily business operations. The survey looks at a number of factors such as: Sales, Renewals, Selling Techniques, Marketing Costs and much more. You know that residential service and maintenance agreements (SMAs) are important to your business, but do you know how they fit into your bottom line and where they actually impact your overall revenues? ACCA has gathered data from contractors that will offer you statistically significant answers to questions you have on a very important part of your daily business operations. The survey looks at a number of factors such as: Number of Agreements, Sales, Renewals, Selling Techniques, Renewal Attempts, Service, Cost of Plans, Discounts, Marketing Costs and much more.
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