EFFECTIVE SUPERVISORY PRACTICES: STUDY GUIDE

The Effective Supervisory Skill Building Study Guide provides review questions, worksheets, and learning activities to supplement the concepts and practices covered in the fifth edition of Effective Supervisory Practices: Better Results Through Teamwork, also published by ICMA. Together the study guide and book comprise a “course” designed to help both new and experienced supervisors become more skilled and successful at their jobs. It offers a framework for improving supervisory practices, supporting professional development, and ensuring high-quality public service.